We want our customers to be happy with their purchase, however we would like to know if anything pops up that you are not satisfied with.
Chante’s Corner has a strict 7 day return policy. Please send us your return information via email to: info@chantescorner.co.za within 7 days of receiving the product.
We unfortunately have a non-negotiable no cash refund policy. We will gladly replace the purchased product if the product is still in stock or credit you in the form of a gift voucher, to be used on Chante’s Corner online store with the same value as the original purchased product.
Based on the above we will gladly accept these returns:
Damaged products received, caused by manufacturing or delivery damage.
To be eligible for a return, your item must be unused, unwashed and unworn and in the same condition that you received it. It must also be in the original packaging.
Product must have proof of purchase and all price tags and labels mush be attached to garment.
Before sending your returns back to us, please mail us the full details regarding the purchased product and damage at info@chantescorner.co.za. You will be responsible for paying your own shipping costs for returning your item if the fault is not on Chante’s Corner side.
We will not accept returns based on the following:
1. Damaged or Dirty products caused by the consumer.
2. Used or Washed products
3. Only regular priced items may be returned and refunded, unfortunately Sale and Classic items (if applicable) cannot be returned and refunded.
4. To complete your return, we require a receipt or proof of purchase.
Thank you for understanding and supporting us
Love from us to you,
The Team from Chante’s Corner.